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Q1 - Agency Responded Promptly

Strongly Agree Agree Neutral Disagree Strongly Disagree

Q2 - Agent Was Courteous and Professional

Strongly Agree Agree Neutral Disagree Strongly Disagree

Q3 - Agent Was Knowledgeable About the Product

Strongly Agree Agree Neutral Disagree Strongly Disagree

Q4 - Agency Explored Several Options and Offered Lowest Fare According to my needs

Strongly Agree Agree Neutral Disagree Strongly Disagree

Q5 - Agent Explained Booking Rules and Restrictions Thoroughly

Strongly Agree Agree Neutral Disagree Strongly Disagree

Q6 - Itinerary Was Accurate and Received Promptly

Strongly Agree Agree Neutral Disagree Strongly Disagree

Q7 - My overall satisfaction with you is high. I would recommend you to my friends.

Strongly Agree Agree Neutral Disagree Strongly Disagree

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